Curriculum Vitae
Nikos
Katsifos
ICT Manager · Infrastructure
ICT professional with over 25 years of experience in IT management and information technology security, expert in driving strategic IT advancements and implementing cybersecurity measures. Led a 5-person IT team achieving a 45% cost reduction and cutting response times by 60%, while migrating 40+ VMs with minimal downtime.
25+
Years in ICT
45%
Cost Reduction
40+
VMs Migrated
60%
Response Time Cut
Professional Experience
ICT Manager
Oct 2006 — Present
Ellinogermaniki Agogi
- Led a 5-person IT team, elevating productivity and streamlining operations institution-wide.
- Drove strategic IT advancements resulting in a 45% cost reduction.
- Designed an integrated technology framework aligned to educational objectives.
- Developed and implemented a scalable IT infrastructure roadmap.
- Strengthened data protection with stringent cybersecurity measures.
- Enhanced IT and telecom systems, cutting response times by 60%.
Information Technology Security Engineer
Jan 2005 — Dec 2005
MOD SA
- Optimized VPNs for secure remote workforce operations.
- Fortified network defenses, slashing breach risk by 50%.
- Deployed cutting-edge firewalls & secured client data.
- Managed 24/7 system monitoring, ensuring zero downtime.
Information Technology Consultant
Sep 2002 — Sep 2005
Ergoman
- Successfully designed and implemented network infrastructure for optimal performance.
- Worked with OTE X25/Frame relay network for ΟΠΑΠ, travelling as needed.
- Implemented network monitoring tools to ensure continuous network availability and performance.
IT Specialist
Dec 2001 — Jan 2003
OTE SA
- Collaborated with cross-functional teams to integrate new printing-network technologies.
- Provided technical troubleshooting expertise for complex network issues.
- Delivered network documentation and training materials.
System Network Administrator
Jan 2000 — Nov 2001
Powernet
- Oversaw 10 servers running Sun Microsystems & Solaris OS.
- Managed Cisco Switches & PIX firewalls.
- Performed system log analysis and security audits.
System Administrator
Feb 1995 — Dec 1999
New Europe
- Managed an IPX/SPX Network with a Novel Netware Server, servicing over 30 devices.
- Managed a Major PBS that increased sales up to 7%.
Technical Skills
Virtualisation & Backup
Cloud
Hardware
Networking & VPN
Security & Firewall
Operating Systems & Servers
Storages
Databases & Applications
Key Achievements
↓ 60% Cost
Migration from VMware ESXi to Proxmox VE
Migrated 40+ VM's with minimal downtime and reduced costs up to 60%.
↓ 30% Downtime
Migration from Local Exchange Server to Azure Exchange
Reduced downtime up to 30% as well as making mailboxes safer.
99.9% Uptime
Hosting Moodle for 3,000+ Users
Managed heavy loads with ease, achieving 99.9% uptime annually as well as
fine-tuning databases (MariaDB, PHP and Apache Web Server).
No Outsourcing
Maintaining Infrastructure with Low-Cost Upkeep
In applicable scenarios, implemented solutions that were cost-effective and impactful, eliminating the need to outsource
↑ Uptime
Simplified System Management
Built system alerts and digestible monitoring graphs, significantly
reducing downtime on critical infrastructure.
NS-11 Flight
Participated in Physics Experiment with Blue Origin
Managed a system module aboard the Blue Origin Space Flight NS-11,
representing the institution internationally.
Education
Certification — VoIP
RAD
2002
Certification — X.25, Frame Relay
RAD
2002
Diploma — Information Technology
IEK KSINI
1991 — 1993
High School Diploma — Mechanical Engineering
3rd Technical Lyceum
1988 — 1989